--- title: how do I add prekure.com to my safe senders in my email? description: Here are detailed instructions for adding prekure.com to the safe senders or whitelist in the most common email programs. This ensures that emails from PREKURE won’t be mistakenly sent to your spam or --- [Skip to content](https://knowledge.prekure.com/knowledge/how-do-i-add-prekure.com-to-my-safe-senders-in-my-email#main-content) English Show submenu for translations [More support](https://knowledge.prekure.com/knowledge/kb-tickets/new?hsLang=en) ![Prekure word logo green copy-1.png\]](https://knowledge.prekure.com/hs-fs/hubfs/Prekure%20word%20logo%20green%20copy-1.png?height=40&name=Prekure%20word%20logo%20green%20copy-1.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://knowledge.prekure.com/knowledge/kb-tickets/new) - PREKURE PREKURE How can we help you? - There are no suggestions because the search field is empty. 1. [PREKURE Student Knowledge Base](https://knowledge.prekure.com/knowledge?hsLang=en) 2. [IT Support](https://knowledge.prekure.com/knowledge/it-support?hsLang=en) # how do I add prekure.com to my safe senders in my email? Here are detailed instructions for adding `prekure.com` to the safe senders or whitelist in the most common email programs. This ensures that emails from PREKURE won’t be mistakenly sent to your spam or junk folder. --- #### ✅ **Gmail (Web & Mobile)** ### **Web:** 1. Open Gmail and click the **gear icon** (⚙) at the top right. 2. Click **“See all settings.”** 3. Go to the **“Filters and Blocked Addresses”** tab. 4. Click **“Create a new filter.” (you may need to scroll to the bottom to see this)** 5. In the **“From”** field, enter: @prekure.com 6. Click **“Create filter.”** 7. Check **“Never send it to Spam”** and optionally “Always mark as important.” 8. Click **“Create filter.”** ### **Mobile App (Gmail App on iOS/Android):** You cannot create filters from the mobile app. Use a browser to access Gmail settings on a desktop. --- #### ✅ **Outlook (Web / Microsoft 365 / Outlook.com)** ### **Web Version (Outlook.com / Office 365):** 1. Go to **Outlook Web App**. 2. Click the **gear icon** (⚙) \> Select **“View all Outlook settings.”** 3. Go to **Mail \> Junk email.** 4. Under **Safe senders and domains**, click **Add**. 5. Type: prekure.com 6. Click **Enter**, then **Save**. ### **Desktop Outlook App (Windows / Mac):** 1. Open Outlook. 2. Click **“Home”** tab \> Select **“Junk” \> “Junk E-mail Options.”** 3. Go to the **“Safe Senders”** tab. 4. Click **“Add.”** 5. Type: @prekure.com 6. Click **OK**, then **Apply**. --- #### ✅ **Apple Mail (macOS and iOS)** ### **macOS:** 1. Open the **Mail app**. 2. Go to **Mail \> Preferences \> Rules**. 3. Click **“Add Rule.”** 4. Name the rule e.g., “Safe PREKURE.” 5. Set: - If **any** of the following conditions are met: - From **Ends with** `prekure.com` 6. Under **Perform the following actions**, choose: - Move message to Inbox. - Set color or notification if desired. 7. Click **OK**. ### **iOS (iPhone/iPad):** - iOS Mail doesn't support custom rules. Best to add the sender as a contact: 1. Open the email. 2. Tap the sender’s name/address. 3. Tap **Create New Contact** \> Save. --- #### ✅ **Yahoo Mail** 1. Go to **Yahoo Mail**. 2. Click the **Settings** icon (⚙) \> Select **More settings**. 3. Click **Filters** \> Click **Add new filters**. 4. Set a name (e.g., “PREKURE Safe”). 5. Set **From** contains: @prekure.com 6. Choose the folder: **Inbox**. 7. Click **Save**. --- #### ✅ **Thunderbird** 1. Open **Thunderbird**. 2. Go to **Tools \> Message Filters** (or **hamburger menu \> Message Filters**). 3. Create a new filter. 4. Name: “Safe PREKURE” 5. Set condition: **From** **contains** `prekure.com` 6. Action: **Move Message to Inbox** 7. 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