<img height="1" width="1" style="display:none;" alt="" src="https://px.ads.linkedin.com/collect/?pid=6366972&amp;fmt=gif">
Skip to content
English
  • There are no suggestions because the search field is empty.

I cannot login to access my online courses.

If you see an error message or a message telling you that you need to enrol in a course you are already enrolled in then these tips may help.

Here are some general technical troubleshooting tips from Teachable.

  • Refresh your browser to load the most recent version of the page you are viewing.
  • In Chrome, press Ctrl + Shift + R on Windows or Command + Shift + R on a Mac to reload the page without cached content.
  • You can also click your browser's Reload button to refresh the page.
  • Update your Internet Browser if needed. For best results, we recommend using Google Chrome or Mozilla Firefox.
  • Clear your browser cache to clear stored website data.
  • Disable third-party browser extensions, as some have been known to cause interference with Teachable School sites.
  • Test your internet speed and connection.
  • Restart your computer to establish a clean slate.
  • Switch devices to see if the problem you're experiencing can be duplicated.

If you still encounter issues, please don’t hesitate to contact the PREKURE Student Success Team for help by emailing info@prekure.com.