I am not receiving emails from PREKURE

To ensure you receive all our course updates and support emails, please firstly check your junk/spam folders to see if our emails are in there. Then add info@prekure.com to your email contact list or whitelist us in your email settings. If you’re using Gmail or Outlook, here’s how to do that: 

✅ For Gmail / Google Workspace users (students)

1. Log into Gmail.

2. Click the gear icon > See all settings.

3. Go to the Filters and Blocked Addresses tab.

4. Click Create a new filter.

5. In the “From” field, enter: info@prekure.com

6. Click Create filter.

7. Check Never send it to Spam and optionally Always mark it as important.

8. Click Create filter.

Alternatively, their IT team can:

• Add @prekure.com or info@prekure.com to the Google Admin Console's approved senders list.

✅ For Outlook / Microsoft 365

For individual users:

1. Open Outlook.

2. Go to Settings > View all Outlook settings.

3. Navigate to Mail > Junk email.

4. Under Safe senders and domains, click Add.

5. Add info@prekure.com and/or prekure.com.

For admins (Exchange Admin Center):

1. Go to Microsoft 365 Defender portal.

2. Navigate to Email & Collaboration > Policies & Rules > Threat Policies.

3. Under Anti-spam, edit the default policy.

4. Add info@prekure.com to the Allowed senders and domains list.

✅ For Other Email Clients or Systems

Ask students to:

• Add info@prekure.com to their contacts or address book.

• Check their spam folder and mark the email as "Not Spam" if it's been filtered.

• If you are using a work computer or email, you may need to speak to your institution's IT team about adding info@prekure.com to the global whitelist or spam filter safelist.

Is it possible that you have unsubscribed from our Emails?

• Please open any email that you have received from PREKURE and scroll to the bottom
• Look for 'Manage Preferences" or "Is this email not relevant to you? Click here"
• Click on one of those above links and you can choose which of our Email Channels you would like to be subscribed to.